Cookie Policy

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, keeping you logged in, and understanding how you use our platform.

How We Use Cookies

SparkGlim uses cookies to:

• Keep you signed in to your account
• Remember your preferences and settings
• Understand how you use our platform
• Improve our services and user experience
• Provide security features
• Detect and prevent fraud
• Analyze platform performance

Types of Cookies We Use

1. Essential Cookies

These cookies are necessary for the platform to function properly.

2. Functionality Cookies

These cookies remember your choices and preferences.

3. Analytics Cookies

These help us understand how visitors use our platform.

4. Performance Cookies

These help us improve platform speed and performance.

• Load balancing
• Server optimization
• Error tracking
• Performance monitoring

Third-Party Cookies

We use services from trusted third parties who may also set cookies:

Paystack (Payment Processing)

• Secure payment processing
• Fraud detection
• Transaction verification

Cloudinary (Image Hosting)

• Image delivery optimization
• Content distribution

Google Analytics

• Traffic analysis
• User behavior insights
• Platform improvements

Managing Cookies

Browser Settings

You can control cookies through your browser settings:

• Chrome: Settings → Privacy and security → Cookies
• Firefox: Options → Privacy & Security → Cookies
• Safari: Preferences → Privacy → Cookies
• Edge: Settings → Cookies and site permissions

Cookie Preferences

You can customize your cookie preferences:

• Essential: Cannot be disabled (required for platform operation)
• Functionality: Can be disabled (affects user experience)
• Analytics: Can be disabled (limits our ability to improve)
• Performance: Can be disabled (may affect speed)

Impact of Disabling Cookies

If you disable cookies, some features may not work properly:

• You may need to log in each time you visit
• Preferences won't be saved
• Some platform features may be unavailable
• We won't be able to personalize your experience

Local Storage

In addition to cookies, we use local storage to:

• Cache frequently accessed data
• Store temporary form data
• Remember UI states
• Improve loading speeds

Do Not Track

We respect Do Not Track (DNT) signals. When enabled in your browser, we will:

• Limit analytics tracking
• Not use third-party advertising cookies
• Respect your privacy preferences

Updates to This Policy

We may update this Cookie Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about our use of cookies:

• Email: support@sparkglim.net
• Phone: +233 594 432 280