Platform fee
The product charge for each successful paid transaction. Where a flat fee applies, it is charged once per transaction.
SPARKGLIM / FEES
See the platform fee and payment processing separately, then estimate the amount received from a paid transaction.
| Product | Platform fee | Flat fee | Processing |
|---|---|---|---|
| Public ticketing | 5% | $1.00 | 3% |
| Private invite events | 3% | None | 3% |
| Awards & eVoting | 5%–10% | None | 3% |
| Fundraising | 0% | None | 3% inclusive |
| White Label Organization | 7% | $2.00 | 3% |
| White Label Reseller | 4% | None | 3% |
Awards rates are confirmed during campaign setup. Fundraising has one donation charge covering processing and standard settlement. SEVA is quoted separately as implementation work.
The product charge for each successful paid transaction. Where a flat fee applies, it is charged once per transaction.
The charge for handling a payment. It is separate from the platform fee, except for the single inclusive fundraising charge.
Confirm whether each fee is included in your price or added to the participant’s total before publishing.
PLAN YOUR NUMBERS
For planning only. Your confirmed campaign terms determine the final charge. Agreed rates may differ.
No. A booking containing several tickets has one transaction flat fee. Percentage charges apply to the total ticket value.
Yes. Confirm the rate and who pays each fee when setting up your campaign. The checkout breakdown shows the amount due before payment.
Percentage, flat and processing fees are all zero. Separately agreed implementation or enterprise work is priced independently.